Refund Policy
We stand behind our services with a 100% money-back guarantee. Your satisfaction is our priority, and we want you to feel confident in your decision to learn with us.
Last Updated: September 08, 2026
Our 100% Money-Back Guarantee
At Ease Quran Academy, we are committed to providing high-quality Quran education. We understand that choosing the right learning platform is an important decision, and we want to make it risk-free for you.
If you are not completely satisfied with your learning experience for any reason, we will refund your payment. No questions asked.
100% Satisfaction Guarantee
Your satisfaction is our priority. If you're not happy, we'll make it right.
When You Can Request a Refund
You are eligible for a refund in the following cases:
- First Month: If you are not satisfied with your classes during your first month, you can request a full refund.
- Quality Issues: If you feel the quality of teaching does not meet your expectations.
- Technical Issues: If technical problems prevent you from attending classes effectively.
- Unsatisfactory Experience: If the course does not match your learning needs or goals.
We believe in fair and transparent refund policies. If you have any concerns, please reach out to us before requesting a refund.
How to Request a Refund
Requesting a refund is simple and straightforward:
- Contact Us: Email us at info@easequran.org with your refund request.
- Provide Details: Include your name, email address, and the reason for your refund request.
- Processing: We will review your request and process your refund within 7-10 business days.
- Confirmation: You will receive a confirmation email once the refund has been processed.
Refunds will be issued to the original payment method used for the transaction.
What Is Not Eligible for a Refund
While we aim to be as flexible as possible, the following situations are not eligible for a refund:
- Completed Course: If you have completed a full month of classes and then request a refund for that month.
- No Show: If you miss multiple classes without prior notice.
- Third-Party Fees: Any fees paid to third-party platforms (e.g., Zoom, PayPal) are non-refundable.
- Change of Mind: If you simply change your mind after a few weeks of learning, but have received value from the classes.
Cancellation Policy
We offer flexible cancellation options:
- Pause Anytime: You can pause your subscription and resume later when it suits you.
- Cancel Anytime: Cancel your subscription at any time with no penalties or hidden fees.
- No Long-Term Commitment: All our plans are month-to-month with no lock-in contracts.
To cancel your subscription, simply contact our support team at info@easequran.org.
Refund Processing
Once we receive your refund request, here's what happens:
- Review: We review your request and verify your account details.
- Approval: If approved, we initiate the refund process.
- Timeline: Refunds are processed within 7-10 business days.
- Bank Processing: Depending on your bank, it may take additional 3-5 business days for the refund to appear in your account.
Free Demo Class
We encourage all new students to take advantage of our free demo class before enrolling. This is the best way to experience our teaching style, meet your teacher, and ensure the course is right for you — with no financial risk.
If you have any questions before booking your demo class, please don't hesitate to contact us.
Contact Us
If you have any questions, concerns, or requests regarding our refund policy, please contact us:
We are committed to your success and satisfaction. Our refund policy reflects our confidence in the quality of our services and our dedication to providing an exceptional learning experience.